Booking Policy

How can we help you today?

Find answers to common questions about our B2B travel services, booking processes, and corporate travel solutions.

Booking Policy for Experience Banff

Deposit & Payment Policy

61-days or more prior to the start date of tour - $250 per person.

Full payment is required 60 days prior to start date of your tour.

 

Change & Cancellation Policy

31-days or more prior to start date of tour – refundable less $100 per person.

30-days or less – 100% non-refundable.

No Show – 100% non-refundable.

Unused Services - non-refundable.

Booking Policy for City Experience Canada

Deposit & Payment Policy:

31 days or more prior to the start date of the tour - $250 per person.

Deposit & Payment Policy:

  • 31 days or more prior to the start date of the tour - $250 per person.
  • Full payment is required 30 days prior to the start date of your tour.

Change & Cancellation Policy:

  • 31-days or more prior to start date of tour – refundable less than $100 per person.
  • 30-days or less – 100% non-refundable.
  • No Show – 100% non-refundable.
  • Unused Services - non-refundable.
Backdrop with scrolling

Try scrolling the rest of the page to see this option in action.