Essential Trip Information

Essential Trip Information

On all tours:

Being a tourist in a new country is always a thrilling experience but the packing prior to it always demands dedicated planning and a lot of time. You may wish to pack your complete wardrobe, but the fact is, you can only fit in so much. And there are important documents that you must not forget. To make all the packing easier for you, here is a list of important things to carry on your trip to Canada.

  • Travel Documents:
    If you are a non-Canadian citizen, you will require a valid Passport, and possibly a Visa and other travel documents to travel to Canada. Please check with the Canadian Embassy/High Commission or Canadian diplomatic mission near you if you require a Visa to travel to Canada.
  • Canadian citizens:
    will be required to present a valid government photo-id such as a valid Passport or Driver’s License at check in. The photo-id will be required at the time of hotel check-in. The Photo-id must be in the name of the person in whose name the booking has been created with us.
  • Passport Validity:
    Your passport should be valid for at least six months from date of your entry into Canada. This requirement may vary by nationality.
  • Second piece of Photo ID:
    Some establishments require you to produce a second piece of photo ID. We therefore request you to carry apart from your passport a second piece of ID issued by your government.
  • Children:
    Should you be travelling with children who are not Canadians, here are the documents you must carry with you:

    1. Passport
    2. Visit Visa if required

  • Children travelling with Divorced parent:
    If you are a divorced, you need to carry a document proving the legal custody of the child/children accompanying you. If you are not yet divorced, then you are required to present a written permission from the other parent to bring the child/children along. Always include contact information in case of any emergency.
  • Credit Card to Check in:
    A valid credit card in the name of the person in whose name the booking is held is required for your Hotel check in. Every hotel you check in will take a deposit to cover room incidentals. The authorization will be auto cancelled post check out, less any room incidentals that remains unpaid. Some credit card companies will take up to seven business days to provide the credit back to you. DMCI or our suppliers/hotels have no control on this. Certain establishments may require you to provide a photo-id of the cardholder for the card to be accepted as a form of payment.
  • Credit Card to pickup your pre-booked Rental Car:
    A valid credit card in the name of the person in whose name the car rental booking (whether prepaid or otherwise) is held is required for the client to pick up their rental car. The car rental company will take a deposit between $200 and $500 depending on the length of rental as a security deposit. The name of the Credit Card should match the name of renter. The deposit cannot be paid using a fellow traveller’s card or with a debit card. The deposit will auto cancel when the vehicle is returned in good order.
  • Driver’s License:
    If you intend to drive or a portion of your tour includes a driving activity, you are requested to carry a valid Driving License. Clients from overseas (other than Canada and United States) may be required to carry an International Driver’ License. Please check with the Canadian Embassy/High Commission near you for more information.
  • Cash:
    Foreign visitors are requested to carry Canadian Currency when travelling to Canada for their convenience. Although other currencies are widely accepted, carrying Canadian currency is recommended. Currency exchanges are not necessarily easily accessible and changing foreign exchange at hotel check-in desks always works against the financial interests of the visitor.
  • Travel Insurance:
    We strongly recommend clients purchase full travel insurance to cover all emergencies including medical. Clients shall be individually responsible for any costs and/or liabilities arising out of non-purchase of insurance and/or purchase of insurance without the appropriate coverage.
  • Health and Hygiene Products:
    The most crucial part of your luggage includes a well-packed first-aid kit, toiletries, and sanitation products.
  • Post Covid-19 Precautions:
    We recommend you carry with you face masks and gloves. You will be required to wear them at all public places, on board all kinds of transportation, attraction venues, on tours, restaurants and venues as deemed necessary by the local, provincial, or federal government. Non-compliance may result in services being denied with NO REFUND.
  • Social Distancing:
    Canada is enforcing Social Distancing at all public places, on board all kinds of transportation, attraction venues, on tours, restaurants and venues as deemed necessary by the local, provincial, or federal government. Non-compliance may result in services being denied with NO REFUND.
  • Electronics:
    Do not forget your phone and camera chargers, go-pro, power bank in case your batteries run out when you step out for a visit. Also carry extra memory cards and a surge protector.
  • Electricity:
    Canada works on 110 cycle. Converters must be brought with you if you are coming from a 220-cycle domain as converters are not easily available locally.
  • Plug Type:
    In Canada, the electric wall outlets where the plugs go are for types A and B, requiring two and three prong plugs like in the United States. If you are travelling from other jurisdictions, please make sure to bring along adapters that will allow you plug into our two and three prong electric wall outlets. Adapters are not easily available locally.
  • Medication and prescriptions:
    Please carry your medication for the duration of your trip. In case you have to buy medication in Canada, you will require to visit a Doctor and get a prescription. Keeping your current prescriptions and Doctor’s information handy will be helpful in such circumstances. Doctors require prepayment with a credit card before consultation.
  • Child/Infant Seats:
    if you are travelling with children who may need a child seat, you must let us know at the time of booking. Our tours may require the client to bring along a child seat.
  • Handicap Assistance:
    Clients are required to inform us at the time of booking if they require handicap assistance. Some of the tours may not be suitable for handicapped persons.
  • Clothing recommended:
    December to April May & June July to September October & November

    Warm winter clothing including gloves, toque, scarf, and warm jacket.

    Practical footwear – warm, waterproof, and with a good tread.

    Light warm clothing such as sweater, warm jacket, scarf, etc.

    Practical footwear – warm, waterproof, and with a good tread.

    Comfortable Clothing.

    A warm jacket, sweater or similar as a backup.

    Comfortable waterproof footwear.

    Light warm clothing such as sweater, warm jacket, scarf, etc.

    Practical footwear – warm, waterproof, and with a good tread.

    Below must be brought with you in all seasons

    • 1. A foldable umbrella.
    • 2. Reusable mug.
    • 3. Water bottle.
  • Tour Vehicle:
    If you are on one of our Escorted Tours, DMCi will assign the appropriate tour vehicle depending on the headcount for each tour. Our vehicles range from SUVs and Mini Vans to Sprinters, 24, 33 and 56-Seater Tour coaches. All our vehicles are safety inspected, fully insured, sanitized daily and operated by fully licensed and bonded vehicle operators(drivers).
  • Tour Coaches:
    typically accommodate one standard Airline check-in in luggage and one standard cabin bag only per person. It may not be able to accommodate any oversize luggage irrespective of whether the airlines accepted same or not. No luggage will be allowed in the cabin of the vehicle.
  • Baggage:
    Having suitcases on wheels always simplifies your experience at busy airports. It extends less strain on your body and makes travelling easier. Also, using compression packing cubes help remove excess air from bulky garments while maximizing space in your luggage and saving up to 80 percent of your packing volume.
  • Luggage Allowance:
    We accommodate one standard Airline check-in in luggage and one standard cabin bag only per person. The number of pieces of luggage that can be accommodated in any vehicle will be confirmed to you at the time of confirmation of your booking. We will not be able to accommodate any oversize luggage irrespective of whether the airlines accepted same or not. No luggage will be allowed in the cabin of the vehicle.
  • Restricted and Prohibited Goods:
    below are a list of items prohibited entry into Canada

    1. Firearms and weapons.
    2. Food, plants, animals, and related products.
    3. Explosives, fireworks, and ammunition.
    4. All kinds of hallucinogenic drugs and substances.
    5. Restrictions on the import of Tobacco, Alcohol by visitors for personal use apply.

For more detailed and up to date information relating restricted and prohibited items, please visit Canada Border Services Agency.

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