Important Notes for all Tours

Important Notes

Important Notes:

  • CA $ - The Tour Package prices are advertised in Canadian Dollars.
  • SIC (Seat-in-Coach) Transfers - means NO MEET & GREET on arrival at the Airport. Clients must follow the joining instructions printed on our vouchers
  • SIC (Seat-in-Coach) Sightseeing - does not necessarily offer complimentary pick-up and drop-off from hotels. Although, most tours do offer a hotel pick up, certain tours require clients to proceed to a boarding point away from the hotel where they are staying. This information will be provided at the time of tour confirmation.
  • Admissions – may not include transfer from hotel to a Theme park or Attraction Venue. Check inclusions in the package description
  • Operation - of Sightseeing Tours, Attractions etc. are subject to weather conditions. Should a tour be cancelled by the operator due weather conditions a refund or replacement ticket will be offered as per information provided under Additional Information related to such Sightseeing Tours, Attractions.
  • Rooms offered will have one King or Two Queen or Two Double Beds. We do not guarantee bed types.
  • Rooms – Bed type - bedding offered as follows:
    • Single - 1 Person - 1 or 2 Beds
    • Twin - 2 Persons – 1 or 2 Beds
    • Triple - 3 Persons - 2 Beds
    • Quad - 4 Persons - 2 Beds

    Fire Code limits the number of beds in a room to a maximum of two beds irrespective of Single, Twin, Triple or Quad occupancy.

  • Child Rates are based on one or two children under the age of 16 sharing the existing bedding with two adults. Some hotels charge a supplement fee for a rollaway bed. Fire Codes allow only one Rollaway Bed in a King room. Rollaway beds are not allowed in any room with two beds.
  • Adult & Child Rate Calculations - How are rates calculated
    • One Adult & one Child occupying the room – One Single & one Child rates.
    • One Adult & two Children occupying the room – One Single & two Child rates.
    • Two Adults & one Child occupying the room – Two Twin & one Child rates.
    • Two Adults & two Children occupying the room – Two Twin & two Child rates.

    Fire Code limits the number of beds in a room to a maximum of two beds irrespective of Single, Twin, Triple or Quad occupancy.

  • No Smoking Policy – All Canadian hotels (including hotel rooms), restaurants, transportation services, attractions, tour venues and public places, are all designated Non-Smoking. Hotels do offer designated Smoking areas which smokers may use. Please check with your hotel front or concierge desk for more information. Smoking in non-smoking areas may result in fines and scrubbing costs.
  • Airport Transfers - For Vacation Packages in which Airport transfers are offered, it is assumed that all clients will arrive and depart together on the same flights, airport and terminal. Should the flights be spread out or arrive/depart from different Terminals, Airports, etc., additional charges will apply.
  • Meet & Greet Services at Airports – Clients will not be met inside the terminal as it used to be pre-COVID 19. Clients will be provided instructions about where your Greeter will meet with you outside the terminal. Clients will be required to pick up luggage and proceed to the Greeter Meeting Point provided with the instructions.
  • Via Rail Luggage Policy

    Economy Class:

    • One article 11.5 kg (25 lb) and one article 23 kg (50 lb) / 158 cm (62 inches) or two articles 11.5 kg (25 lb).
    • Overweight carry-on luggage: luggage over 23 kg (50 lb) not permitted on board.
    • Additional Item: one additional article at a fee ($30 tax included). Maximum 23 kg (50 lb) / 158 cm (62 inches).

    Business Class:

    • One article 11.5 kg (25 lb) and two articles 23 kg (50 lb) / 158 cm (62 inches).
    • Overweight carry-on luggage: luggage over 23 kg (50 lb) not permitted on board.
    • Additional item: none.
  • VIA Rail Check-in Times - Typically 45 minutes to one hour.
  • Mask & Social Distancing – Masks and Social Distancing policies are enforced at all public places, on transportation, attractions, restaurants, etc. Clients may be denied admissions should they not wear a mask or maintain social distancing protocols.
  • Taxes & GST/HST – Our Tour Packages are inclusive of Taxes & HST/GST. These package rates are based on the current Federal, Provincial and City taxes, surcharges, and fees as applicable at the time of quotation. Any subsequent change in the tax tables would be applicable to the Package cost

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